Privacy policy

Privacy policy

1. Introduction

Dream Circus Oy is committed to securing the privacy of our customers and anyone using our website or any Dream Circus Oy online services according to the EU directive (EU) 2016/680.

The personal information you give to Dream Circus Oy (2895191-6), will only be used for the purpose for which you have given consent to (for example fulfilling online orders or online marketing). We will not use the personal information for any other purpose than what you have given consent to. At any time, you can end the subscription for our newsletter, and you have the right to request to know what personal data has been collected and/or for your information to be erased from our register. If you have any questions or concerns, please contact our customer service.

2. What information do we collect?
We collect personal information only with your consent. We get the information when an order is placed, or an individual subscribes to our newsletter. The received information is not handed over to the parties outside the web service or outside the EU. The service provider can, however, hand over the information to the public officers according to the effective legislation. In the case of re-organizing the company’s ownership, we may hand over the information to the parties.

The service has a strict inbuilt access control that prevents outsiders from getting access to the user’s private information. The register is used only by people whose job description it belongs to. Employees are bound by professional secrecy. The register is not in paper format, and if any personal information is printed on paper, the document is destroyed as soon as it is not needed.

Our service uses different social media components that enable users to transmit information to different social media platforms. We recommend for you to review the Privacy Policies of these service providers such as (but not limited to) Facebook & Instagram.

3. Personal data
‘Dream Circus collects personal data and non-personal data when our website or other online services are used. Data (personal and non-personal) is collected when you, for example, visit our website and scroll through the pages, place an order, or use other functions in our online store, contact our customer service, or subscribe to our newsletter. The personal data you forward to Dream Circus Oy, includes, but is not limited to: contact information, name address, email, phonumber and payment details. All personal data that we receive and collect is submitted by the user. Non-personal data includes, but is not limited to: IP address, browser type, number of visits and search words used. The non-personal data is collected so that we can improve our services.

4. How is the personal data used?
Dream Circus uses collected data to:

  • Process orders that are placed through our online services
  • Provide tracking information for order shipments
  • Contacting customers concerning orders
  • Customer Service
  • Campaigns and offers aimed to customers (with consent)

5. Your rights
You have the right to request information on your personal data that Dream Circus Oy has collected. If you wish that your personal data is corrected or erased, please contact .

6. Cookies
Dream Circus Oy uses cookies at to enhance the quality of the services. Browsing the pages without cookies might affect the functions of the service so that some of the functions cannot be used (i.e. signing in and adding products to the shopping cart). Dream Circus Oy uses first-party cookies for signing in and shopping cart functions. Dream Circus Oy also uses third-party cookies i.e. Google Analytics.